Business Spotlight: Riviera Maya Real Estate Group

A Two-Decade Presence in Paradise

When Canadian broker Jason Waller relocated from Winnipeg, Manitoba to Playa del Carmen in 2005, he planted the seeds for what has become one of the Riviera Maya's most established real estate operations. Today, Riviera Maya Real Estate Group operates as an affiliate of Christie's International Real Estate Mexico Luxury Properties, blending deep local knowledge with global reach across prime coastal destinations from Cancún to Tulum.

The company maintains its headquarters in Playa del Carmen and has grown into a network encompassing multiple brands including Playa Real Estate Group, Merida Real Estate Group, and Mexico Hotels for Sale. With roughly 20 years of market experience, the group has positioned itself as a comprehensive resource for international buyers and sellers navigating one of Mexico's most dynamic real estate markets.

Comprehensive Real Estate Services

Riviera Maya Real Estate Group offers full-service representation for buyers and sellers across the property spectrum. Their portfolio includes everything from beachfront condos and luxury villas to commercial properties, development opportunities, and land parcels. The company maintains an extensive active inventory, with approximately 299 listings in Tulum alone, including roughly 94 beachfront properties, alongside approximately 9 listings in Akumal, 11 in Puerto Morelos, and 31 in Puerto Aventuras.

The team handles both resale properties and new development projects, working with buyers interested in vacation homes, investment properties, and full-time residences. Their active listings include roughly 78 one-bedroom condos, 112 two-bedroom units, and 62 three-bedroom properties across their service areas. At the upper end of the market, the group represents luxury homes and hotels in Mexico's most sought-after coastal locations.

Property Types and Investment Options

The company's offerings span a wide price range. Market data from their listings shows studio condos beginning around $75,000 USD with average prices near $188,000 USD and averaging roughly 472 square feet. Two-bedroom condos typically start around $119,000 USD with average prices near $451,000 USD and averaging approximately 1,279 square feet. High-end properties in their portfolio can reach $7,500,000 USD and beyond for premium beachfront homes.

Beyond residential properties, the group maintains commercial real estate listings and specializes in lots and land throughout Tulum, Playa del Carmen, and the broader Riviera Maya. This diversity allows them to serve everyone from first-time buyers seeking modest condos to seasoned investors looking for development opportunities or luxury estates.

Strategic Location Expertise

The company's coverage extends across the Riviera Maya's most desirable markets. They actively work in Tulum, Playa del Carmen, Puerto Aventuras, Akumal, Cancún, and Puerto Morelos—each area offering distinct characteristics and investment profiles. This geographic breadth, combined with years of local market presence, gives their team nuanced understanding of neighborhood dynamics, development trends, and value propositions across the region.

Leadership and Team Approach

Jason Waller continues to lead the operation nearly two decades after founding it, bringing the perspective of someone who has personally navigated the transition to living and working in Mexico. His visibility in the market includes an appearance on House Hunters International in July 2015, featuring Playa del Carmen properties. Waller works in partnership with Leah Campbell, his fiancée and business collaborator, to provide what the company describes as seamless, turn-key solutions for individuals investing in Mexican real estate.

The company's multilingual team draws from diverse backgrounds spanning Mexico, Canada, France, the United States, and Ireland. This international composition helps them connect with clients from various countries and navigate cross-cultural real estate transactions. The team emphasizes what they call a relaxed, no-pressure approach, aiming to make clients feel at ease throughout what can be a complex process for international buyers.

The Christie's Affiliation

The company's affiliation with Christie's International Real Estate Mexico Luxury Properties represents a strategic evolution, combining their established local expertise with the marketing reach and prestige of a globally recognized brand. This connection provides international exposure for sellers' properties while maintaining the on-the-ground knowledge and personalized service that comes from years of regional focus.

Client Experience and Market Reputation

Riviera Maya Real Estate Group carries a rating of approximately 4.7 based on roughly 119 reviews. Client testimonials highlight several recurring themes about their service approach and agent performance. One buyer noted that their agent "listened and was attentive to our list of wants and needs for our condominium purchase" and "provided a lot of confidence for us at closing by attending the final inspection and closing meeting," adding that the agent "has a lot of knowledge."

A seller working with agent Kim O'Connell praised her for making sure "all of my documents were in order from the beginning, priced the unit appropriately for the market, and was extremely knowledgeable about the local real estate market and the entire sales process." The client appreciated that she "was always responsive, straightforward, and on top of what needed to be done."

Another couple highlighted agents Gerardo and Fernanda for "doing a great job navigating my wife and I through the process of selling our home in Playa del Carmen." These testimonials point to consistent strengths around communication, market knowledge, process management, and attention to documentation—all particularly valuable elements when working across international borders and legal systems.

Media Presence and Market Education

Beyond traditional real estate services, the company has expanded into content creation with "Selling the Dream Mexico," an original web series produced through Christie's International Real Estate Mexico Luxury Properties. The show takes viewers inside high-end Riviera Maya living, from touring beachfront homes to experiencing the lifestyle elements that attract international buyers to the region. This media presence serves both as marketing and as educational content for prospective buyers exploring the market.

Who Benefits Most from Their Services

Riviera Maya Real Estate Group appears well-suited for international buyers—particularly from Canada and the United States—who value working with agents who understand both the destination market and the concerns that come with purchasing property abroad. Their multilingual capabilities and diverse team backgrounds make them accessible to buyers from various countries.

The breadth of their inventory and price points means they can serve both budget-conscious buyers seeking modest condos and luxury clients looking for premium beachfront estates. Their established presence makes them a logical choice for buyers who prioritize working with agencies that have demonstrated staying power in the market. Sellers benefit from their Christie's affiliation for international marketing reach, while their local expertise helps with pricing and market positioning.

First-time buyers in Mexico may appreciate their stated emphasis on guidance and patience, while experienced investors can tap into their knowledge of development opportunities and commercial properties. The company's experience with vacation homes, investment properties, and primary residences means they can address different ownership objectives and usage plans.

Getting Started

For buyers and sellers interested in exploring Riviera Maya properties, Riviera Maya Real Estate Group maintains offices in Playa del Carmen and can be reached through their website or directly by phone. Their extensive active listings provide a starting point for understanding current market conditions and available opportunities across Tulum, Playa del Carmen, and surrounding communities. Whether you're taking initial steps toward Mexican property ownership or ready to move forward with a specific purchase or sale, their team offers the local knowledge and international perspective that comes from two decades serving this distinctive coastal market.